Communication and Record Keeping training course
£40.00
Description
Communication and Record Keeping training course learning outcomes
On completion of this Recording Keeping and Communication skills training course, learners should know and understand the following:
- Defining communication
Learn the definition of communication and how it is used in health and social care - Methods & techniques of communication
Learn and understand the different methods of communication such as verbal, written and body language - Communication models
Learn the different types of communication models such as the Mehrabians Model and the Linear Model of Communication - Managing communication
Learn how to manage communication correctly by understanding the barriers of communication and learning how to converse correctly - Legislation and best practice of record keeping
Learn the relevant legislation in regards to record keeping such as the Data Protection Act (1998) and the best practices to record keep - Effective record keeping
Understand how to record keep effectively by learning and understanding the key principles - Preventative measures
Learn the common errors of record keeping so that you are able to keep on top of and prevent errors






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