Communication and Record Keeping training course

£40.00

Description

Communication and Record Keeping training course learning outcomes

On completion of this Recording Keeping and Communication skills training course, learners should know and understand the following:
  • Defining communication
    Learn the definition of communication and how it is used in health and social care
  • Methods & techniques of communication
    Learn and understand the different methods of communication such as verbal, written and body language
  • Communication models
    Learn the different types of communication models such as the Mehrabians Model and the Linear Model of Communication
  • Managing communication
    Learn how to manage communication correctly by understanding the barriers of communication and learning how to converse correctly
  • Legislation and best practice of record keeping
    Learn the relevant legislation in regards to record keeping such as the Data Protection Act (1998) and the best practices to record keep
  • Effective record keeping
    Understand how to record keep effectively by learning and understanding the key principles
  • Preventative measures
    Learn the common errors of record keeping so that you are able to keep on top of and prevent errors

Who is this Care Certificate training for?

This course is designed for:

  • New health and social care staff working in regulated roles
  • Healthcare assistants, support workers, care staff (e.g. domiciliary, residential, and hospice)
  • Volunteers, cooks, porters, cleaners or maintenance staff who have direct contact with service users
  • NHS staff providing support to clinical roles
  • Anyone transitioning into the care sector from other fields

It’s also suitable for refresher training or CPD for experienced professionals

Take advantage of:

  • Skills for Care Endorsed Provider: Recognition of training excellence
  • 100% Online: Learn at your pace on desktop, tablet or mobile
  • Instant Course Access: Sign up and start learning today
  • Free CPD Certificate: Download and print upon completion
  • Employer Sign-Off Tools Included: Booklets, mapping & progress logs
  • CQC Compliant: Aligned with regulatory standards for new care staff
  • 14-Day Money Back Guarantee

How to Enrol

Once your payment is completed, we will send your user login credentials to the email address provided. You can then access your course and start your learning journey right away.

If you have any questions or need further assistance, feel free to contact us at:
📧 info@britwis.com
📞 0115 648 2737

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