📜 Britwis Limited – Privacy Policy

Effective Date: 01/08/2023

Britwis Limited (“we”, “our”, “us”) is committed to protecting your privacy and complying with UK data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom, and we comply with all applicable UK data protection regulations, including:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

1️⃣ Who We Are

Britwis Limited is an international services company headquartered in Nottingham, United Kingdom. We specialise in:

  • Professional Training and Skill Development (including online CPD-accredited e-learning)

  • Recruitment and Business Consulting

  • Language Training

  • Global Services (including IT consultancy, web development, overseas real estate facilitation)

We operate globally, delivering services to clients both in the UK and overseas.

2️⃣ Information We Collect

We may collect and process the following personal data:

  • Contact details: Name, email address, phone number, address

  • Account details: Login credentials for our e-learning platform or client portals

  • Transaction data: Payment information (processed securely via trusted providers)

  • Professional information: Job titles, CVs (for recruitment consulting)

  • Training records: Course enrolment, progress, certificates

  • Technical data: IP address, device type, browser information, cookies

We only collect data relevant to providing our services effectively and lawfully.

3️⃣ How We Use Your Information

We use your personal data to:

  • Deliver our services (training, consulting, recruitment, global solutions)

  • Manage customer accounts and e-learning access

  • Process payments and orders

  • Communicate with you about our services, updates, or offers (where consented)

  • Improve our website and services

  • Meet legal and regulatory obligations

4️⃣ Lawful Bases for Processing

We process your data under the following UK GDPR lawful bases:

  • Contract: To perform our contract with you (e.g. delivering purchased training)

  • Consent: For marketing communications you opt into

  • Legal obligation: Compliance with UK laws, accounting, and tax requirements

  • Legitimate interests: Managing and growing our business responsibly

5️⃣ Data Sharing

We may share your data with:

  • Trusted payment processors (e.g. Stripe, Square)

  • E-learning platform partners (e.g. Flexebee)

  • External trainers or consultants working under contract with Britwis Limited

  • Legal or regulatory authorities if required by law

  • Reputable UK solicitors or foreign lawyers for specific business/legal services (e.g. Sri Lankan property matters)

We ensure all partners comply with UK data protection requirements.

6️⃣ International Transfers

Some of our services involve international collaboration. Where data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your rights, such as:

  • UK adequacy decisions

  • Standard contractual clauses (SCCs)

7️⃣ Data Security

We are committed to protecting your data. Measures include:

  • Secure servers and encrypted communications

  • Access controls and staff training

  • Carefully vetted third-party service providers

  • Regular data protection reviews and compliance with the ICO’s standards

8️⃣ Your Rights

Under the UK GDPR, you have rights to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data (subject to certain conditions)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (for marketing)

To exercise these rights, please contact us using the details below.

9️⃣ Cookies and Tracking

Our website uses cookies to improve user experience, analyse traffic, and support essential functions. You can manage cookie preferences in your browser settings.

10️⃣ Marketing Communications

We will only send you marketing communications if you have given us consent. You can unsubscribe at any time.

11️⃣ Data Retention

We retain personal data only as long as necessary to:

  • Fulfil our contractual obligations

  • Meet legal or regulatory requirements

  • Support our business operations (e.g. maintaining training records)

12️⃣ Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

13️⃣ Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact:

Britwis Limited (UK Headquarters)
L221, Landmark Business Centre, Tudor Square,
West Bridgford, Nottingham, NG2 6BT, United Kingdom

Phone: 0115 648 2737
Email: info@britwis.com